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Mobilise your Managers – A Management Training Workshop to Inspire
June 20 @ 9:30 am - 4:30 pm BST
Mobilise your Managers is a two day workshop programme which has been designed to empower department managers to develop their management and leadership skills. How can managers lead their team to success if they don't have the skills, knowledge or game changing tactics required to take action? This comphrehensive programme will deliver a range of key areas of learning including:
- Be a great TEAM manager - recruitment, rotas, training your team, HR basics and how to conduct staff appraisals
- Finance for non-finance managers - understanding everything from labour % to GP and everything inbetween
- Leadership and self-awareness - what type of manager are you, your strengths and weakness and how to be the best manager you can be
- Delivering customer service excellence - how to empower your team to deliver excellent customer service everytime
- Complaint handling and reputation management - how to handle complaints and how to respond to online reviews
- Managing your product and product development - how to develop your product, benchmarking and continous improvement
Inspiring, no nonsense, engaging, interactive and fun learning with results guaranteed! The workshops will run from 9.30am and finish at 4.30pm with lunch and refreshments provided throughout the day.
Give your managers the competitive edge they need in business, INVEST in your key managers. Your customers will receive gold standard customer service, your sales will grow, department costs will reduce and your staff turnover will decrease as your managers retain more engaged and motivated teams.
Day one of the Mobilise your Managers programme will run on Thursday 30 May 2019. Booking both workshops is advised to facilitate practical business application.